Mitchell 1 CRM (Customer Retention Marketing) and Mitchell
1 CTS (Call Tracking Services) provide automated marketing
solutions that allow shop owners to systematically target
their most profitable customers for repeat business.
CRM features include automated service-reminder
postcards and emails, thank-you emails, customer satisfaction
survey tools and intuitive management reports.
CTS offers
toll-free call tracking to facilitate a shop’s advertising
and marketing campaign and includes the tools needed to measure
a return on investment for each effort. |